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Author Topic: Crucial Warranty  (Read 555 times)

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Offline JackJ

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Crucial Warranty
« on: April 25, 2010, 01:07:47 PM »
Friday I snapped off about 6" of the tip of my Shimano Crucial when I was taking it out of my rod locker.

Would that be covered by the warranty and if so how do I go about it?

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Offline baseballfatty

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Re: Crucial Warranty
« Reply #1 on: April 25, 2010, 04:33:02 PM »
I think Jeremy at WnW told me that Shimano had a over the counter return policy as long as they had the model in stock. All you would have to pay is shipping for them to return the rod to Shimano.
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Offline JackJ

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Re: Crucial Warranty
« Reply #2 on: April 25, 2010, 05:39:11 PM »
Cool, I will go by there and ask.  I wonder if I can do it there even though I didnt buy it there?
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Offline Bama_Bassin'

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Re: Crucial Warranty
« Reply #3 on: April 25, 2010, 07:58:08 PM »
As long as they don't ask for a receipt JJ they won't know lol. They will be compensated for the new rod I'm sure.
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Offline Bantam1

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Re: Crucial Warranty
« Reply #4 on: April 27, 2010, 11:33:50 AM »
Technically this is something not covered under warranty. You can ask the dealer to see if they will exchange it for you.
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